Introduction
In the changed scenario, modernization of Post office is mandatory to give
enhanced service to the costumer, by avoiding duplication of work, better staff
management with cost efficiency. For those modernization following
methodologies are essential to implement the IT modernization of India Post,
and for every below fields, vendors are called and approved by the department
of Posts, India. I write this article to the common staffs of department of
posts to know easily about the future course of action of our department under
IT modernization
IT MODERNIZATION IS CONSISTS
OF THE FOLLOWING
1. Rural
ICT Hardware Provider
Providing infrastructure
like hand held device, mobile transmission infrastructures to the rural sub
post offices including BOs. M/s Infosys is signed as vendor
2. Rural ICT
mobile device platform provider – Supplying mobile hand held device software to
the rural POs _ M/s Infosys is signed as vendor
3. Core System Integrator (Except
Banking and PLI) – Integrating and maintaining the software and datas for Mails,
staff management, Accounts and auditing M/s TCS is signed as vendor
4.
Financial System Integrator (For Banking and PLI) – Integrating and
maintain the software and datas for Savings Bank operations(CBS Finacle), PLI
and RPLI & ATM installations – M/s INFOSYS is signed as vendor
5.
Data centre Facility – proposed to maintain the centralized main
server at PTC Mysore and back server at Mumbai – M/s Reliance is signed
as vendor
6.
Network Integrators – connecting all the post office thro network – SIFY
is signed as vendor
7.
Mail office Hardware supply – Supplying required infrastructure for
15000 postmen like hand held devices and hard ware for Mail offices and TMOs _
Still no vendor is nominated
8.
Change Management – Project management units (PMUs) shall be deployed
upto regional level to suggest innovative ideas to grow better and effective
management to the Postal administrators. – M/s Sai is nominated for that
purpose as vendor
CBS implementation
CBS(Core Banking
solutions) is one of the areas for FSI, and to migrate to the CBS finacle
following pre migration activities like, Database discrepancies cleaning,
Circle processing centres(CPC), Signature scanning are required to the migrate
the sanchay post data to the CBS finacle centralized server server. PLI/RPLI
credit particulars updation are also in FSI and that’s why we are obtaining and
updating the omitted credit particulars of PLI/RPLI nowadays.
Need for CBS,
1. Cost efficiency ( For every Banking deposit/withdrawal
transaction Nearly Rs 45-50 cost is occurred ) After IT modernization
implementation thro ATM (Rs 15-18) and by net banking we could do transactions
for Rs4)
2. Improved customer service – By alternate channels like ATM, net
banking, mobile banking we could serve 24*7*365 to the customers
Value add on services
like, SMS alerts, eBanking, eCommerce facilities can be offered to the postal
customers
3. AML/KYC
By assigning Customer
Identification File No(CIF) detect multiple accounts of the depositor can be
detected, opened across the india.
Avoidance of submitting
kyc documents whenever open the accounts by indicating the CIF no (Customer
Identification File number assigned by CBS software)
4. Electronic
Payment systems like NEFT (National
electronic fund transfer), RTGS(Real time gross settlement) facilities can be
enabled to the customers to transfer the funds of their account to inter/intra
bank beneficiaries.
Benefits to the Department
1. Financial inclusion can be effected
efficiently up to the bottom line of the people
2. Better decision making by centralized
server MIS (Management Information system)
3. Reduction of cost and availability of
man power for redeployment in marketing and other revenue generating
capabilities
4. Increased Productivity and
accountability
For employees:
1. Learn, build and enhance new skills
and experiences,
2. Reduction in Manual work and enhance
productivity
3. IT enabled services to avoid customer
complaints
4. Opportunity to work in an innovation
based culture like Banking sectors
5. Growth and strong Auditing
In
FSI (Financial system integrator), for banking activities, CBS finacle
software
is designed by the INFOSYS, and gradually rolling out to the Pilot
offices like T.Nagar HPO, Greames road P.O, Karaikkudi HPO etc.,
After migration to CBS finacle the following important differences are there
with our regular Sanchay Post software. Visit this site to read the differences Click Here
Conclusion:
In the changing scenario, change is the only thing unchangeable. Department of
Post is also not exceptional. By implementing IT enabled services, definitely
shortage of staffs shall be eliminated and department is assured not to lift
the excess man power and to utilize them for marketing and other growth
oriented activities. To survive our best in the twin challenges like increasing
competition and continuing advances in communication technology, IT
modernization is much essential to uphold the 160 years glories of India post.
Source :
Various articles of DOP regarding IT modernization
Shortened and
compiled by, K.Kalimuthu PM Grade I, Madurai
For queries,
suggestions, doubts please contact 9566330927, muthudsm@gmail.com
Courtesy:SAPOST
